Have you recently assessed your tech stack? Or, are you aware of your vendor renewal dates? Or, when did you last review your maintenance costs?
There is a high chance that you might not have these answers immediately. You are not alone. Most companies, regardless of their size, do not optimize their learning modules, and hence, compromise increased efficiency. It is not that these companies have not invested in legacy innovations and techniques.
The problem is that they sometimes invest too much in one go. The overflow of stacked technologies causes them to become redundant and stale with time.
This not only results in wasted resources but also undermines the effectiveness of learning initiatives. To get the most out of your learning technology stack, streamline the entire ecosystem.
Take Stock of Your Current Learning Tech
To begin with, audit the learning technology landscape across your organization. For starters, begin by compiling an exhaustive inventory comprising every solution. This can range from Learning Management Systems (LMSs) and authoring tools to virtual classroom platforms and content libraries.
But your job does not end here. You also need to map each technology to its specific learning programs. This exercise might seem mundane. However, it can pinpoint redundancies and overlaps in tools meant for the same purposes.
To understand customer behavior, analyze usage metrics like enrollment, completion time, and performance data. If you see a few pieces of software not being used repeatedly and can be phased out without hampering operations, do the needful.
Hybrid modalities enhance overall efficiency and free manpower. Imagine integrating your Learning Management Systems (LMS) with enterprise systems like Human Resource Information Systems (HRIS) that share data seamlessly.
By enabling automated data synchronization between the two systems, manual entry is eliminated. So, in simple words, data consistency is maintained much better here.
Assess Integration Capabilities
Integration of the learning tech stack and its operation as a cohesive ecosystem brings out the best in each component. If you have a set of two modules you want to combine, to fulfill a particular operation, you will know exactly the points of disjointness.
This disjointed integration can impede automation, data sharing, reporting, and user experiences. Moreover, the failure to integrate can also pinpoint the lack of training to work with the new hybrid product or technology.
If the necessary know-how is not imparted in time, the relevance of the new product might fade away. According to the team of learning consultants at NIIT, any new strategy is as good as its application in the real world.
On the other front, a lack of data standardization can also be the culprit behind integration woes. Explore various research integration methods that can effectively connect different solutions and improve communication. Consider implementing specifications such as xAPI or cmi5 to facilitate a centralized learning record store.
Streamline and Automate Processes
Your emphasis now needs to shift to streamlining and automating processes across the refined and integrated learning tech stack. Your aim should be to provide highly personalized and adaptable learning experiences. These need to be designed to enhance the learning progress of each individual.
You can leverage artificial intelligence (AI) for targeted content curation and delivery. AI algorithms can analyze extensive data sets, including employee profiles and their learning preferences. The algorithms then provide personalized recommendations for training content. All of this can happen with minimal to zero human intervention.
What it does is ensure seamless user journeys, because the employee is getting what they need, more than what they want. They get tailored learning paths aligned with their roles, goals, and competency gaps.
Finally, you could take steps to improve the overall user experience by implementing single sign-on access and a unified learner interface. Such an interface should seamlessly integrate the features of various learning platforms. This experience will enhance engagement and improve knowledge retention.
Measure, Optimize, Refine
Optimizing the learning tech stack—the main idea of this blog post—is an ongoing, iterative process. It requires continuous adjustments and alignment with evolving needs to stay relevant. For most businesses, key performance indicators (KPIs) and return on investment (ROI) metrics are enough to evaluate the effectiveness of the streamlined ecosystem.
However, quantitative metrics alone are insufficient. A business must also be adept at capturing feedback from multiple sources. This goes a long way in helping to monitor the end-to-end learner experience across all touchpoints.
By leveraging these comprehensive, data-driven insights, you can strategically modify the integration methods, technology portfolio, and user experiences.
To conclude, if you truly want to future-proof your learning ecosystem, you must foster an innovative mindset. Explore emerging technologies that could augment or replace existing capabilities. Participate in industry communities, attend events, and encourage stakeholder input to identify and stay ahead of the cutting edge.