All good businesses know that in order to be successful, it’s imperative to make sure their customers are happy. Customer satisfaction is key and in this day and age it’s no longer acceptable to offer a sub-standard service. If you really want to increase profits and build up your brand you’re going to have to go above and beyond to ...
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Verizon Wireless: Do You Want The iPhone?
Customers who are leaving Verizon Wireless are being asked to conduct an exit survey so VZW can find out why they left. The standard questions apply but one of the answers is raising some eyebrows. Can you guess? I’ll give you a hint: it rhymes with iClone. Yes, Verizon Wireless is gauging how badly the iPhone is hurting its subscriber ...
Read More »Yahoo! Redeems Itself
Remember how Yahoo fucked you out of all your music by shutting down its DRM server and not giving you any reimbursements? Well, it has rightfully decided to reimburse its paying customers. Turns out Yahoo feels bad for screwing customers over. Nice of Yahoo! Music to consider the folks who keep its workers from going hungry. Yahoo, in return for ...
Read More »Apple Changes iPhone 3G Line Policies
Are you one of the stereotypical suckers sitting in an Apple line right now? Are you praying to the baby Jeebus every day that Apple will sell you an iPhone 3G? Most likely. Good news for you, though. Apple will be opening its stores at 8:00 AM Monday through Saturday in an effort to help ease lines for the iPhone ...
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