For businesses of all sizes, omnichannel messaging is revolutionizing the sphere of customer service. Today, people expect to be able to contact a company not only via email and phone, but also via WhatsApp, Instagram, Facebook, and even Discord. Such an omnichannel approach to communication places high demand on the speed and quality of communication. By leveraging the capabilities of ...
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How to Combine Customer Communication with AI to Enhance Customer Support
For businesses of all sizes, omnichannel messaging is revolutionizing the sphere of customer service. Today, people expect to be able to contact a company not only via email and phone, but also via WhatsApp, Instagram, Facebook, and even Discord. Such an omnichannel approach to communication places high demand on the speed and quality of communication. By leveraging the capabilities of ...
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