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The hosted virtual PBX system is a very interesting alternative to the regular phone system. These will not be installed at the location of an office/client, marking this as being the main difference between the systems. We see the service provider maintaining every single piece of equipment at their location. These are basically devices that will be implemented in a physical location owned by the provider and used in a completely virtual environment, known as virtual PBX system. If you never saw an example of such a system, one can be seen at VirtualHostedPBX.
No matter how we analyze these systems, we have to say that there are various advantages that appear when compared with the traditional phone systems. The main one that have to be highlighted include:
- Really easy installation
- Very low operation costs
- There is no need to use switching equipment, which is very expensive
- Really good scalability
- Very easy to manage
Virtual PBX systems include all features you would need in a modern office like virtual receptionists, auto attendant, voicemail, call forwarding and fax mail. Auto attendant is going to greet the caller with a greeting message that is professional. After the auto attendant message is played, the call is routed to the appropriate person based on what extension will be entered by a caller.
These PBX systems can allow the use of one phone number for an entire firm, no matter how many branches exist and what geographical locations are covered. This is definitely something that is interesting since it obviously helps you to keep the service a lot easier to understand for absolutely all individuals that would make a call. Such a fact is really important for the smaller companies as they can afford services normally associated with large firms while investing a really low amount.
When using a virtual PBX system, you have extensions that are associated with the individuals instead of a phone number. Users can easily receive calls no matter what their physical location is, thanks to the online connection that is established. Users will be able to program different phone numbers that can receive calls through a forwarding system. This does include personal mobile number and residence phone number.
Hosted systems are going to associate numbers that are entered in the system with the office extensions that are used by the person that calls. Calls to a specific extension will be redirected automatically to an alternate phone number thanks to the use of the forwarding feature. Virtual PBX systems will empower the business personnel to simply operate business regardless of location.
On the whole, we are looking at systems that are highly scalable. You can always add new extensions and phone lines, without any problem. The addition is usually done in just a few minutes when you get in contact with the person that will manage everything. Hosted phone services are going to be shared among various users, with practically unlimited expansion potential. Obviously, because of this factor, expenses that are associated with creating the system are really low.
